وعليكم السلام نفس المشكلة صارت معاي بالضبط وتوني فاتح الحساب ماصارله يومين وجربت اغير كلمه السر و يقولي غلط مع اني متاكد منها وكل شي حتى اني طلبت اوردر بمبلغ فوق 50 دولار وانسحب من حسابي ووصلتي رساله ع ايميلي تاكيد للطلب بعدها بيوم حسابي تسكر والطلب التغى , وراسلت الدعم ورسلوا لي ايميل يقولولي ان حسابك انحظر ولازم تأكد الفيزا وتعطينا كشف حساب ورقمك ومعلومات والله نفس حالتك بالضبط وفتحت الحساب ماصارلي يومين هذا نص الايميل والله يعين :
There was a problem confirming your payment information. We have removed your access to this account because we could not confirm your payment information. You will not be able to access your account or place orders with us until we verify your information.
To resolve this issue, please send the information below to our secure fax line:
-- A copy of your statement for your VISA CARD ending in 56, including the billing address.
-- Your name, phone number, and the email address registered to your Amazon.com account.
You can find our fax number on the Amazon.com Help page:
https://www.amazon.com/help/addressverification
We will convert your fax to a secure electronic image. To protect your information, we restrict access to your payment information to a team of account specialists. We are sorry for any inconvenience this may have caused.
Our Customer Service team can confirm that we sent this email, but they cannot view your fax or share more information about this issue.
You can expect a response from us within 24 hours of sending your fax.
We ask that you not open new accounts because any new order that you place may be delayed
الي عنده حل ياليت يقولنا شلون نرجع الحساب